What do I need to know about your Privacy Policy?

We will not sell your personally identifiable information to any outside parties, though some services require various tracking elements as is common in general eCommerce business. Payment Processors such as Shopify or Papal, Social Marketing partners such as Facebook and email partners such as Mailchimp for example, as they are part of our website checkout, marketing and communications processes.

If you would like to remove yourself from Facebook tracking (for all eCommerce websites), please visit this page to find instructions for removing your Facebook account from this part of their service:

https://www.facebook.com/help/1224342157705160

Any email communications you may receive will strictly come from HipSoul Clothing Co, specifically regarding your purchase or inquiries on the HipSoul website. We do not spam, though we do send the rare promotional email when we make any major updates to the site (only IF you previously opted-in for these communications). If at any time you would like to stop receiving future emails, we include unsubscribe options at the bottom of each email.

What information do we collect?

We collect information from you when you register on our site or complete a purchase. As appropriate, you may be asked to enter your: name, e-mail address, street address and varying payment information.

We do not retain ANY payment information you submit through this website, all transactions are handled by a third party payment processor. Even so, if you feel compelled to distrust this statement regarding your credit information, you are free to use our Paypal payment option at checkout.

You may, however, browse this website anonymously if no purchase is made.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
• To personalize your shopping experience (storing your wishlist, previous orders, etc)
• To improve our website (based on feedback we receive from you)
• To process payment transactions (according to Captain Obvious)
• To send order processing emails (updates pertaining to your order, customer service requests, etc)
• To send periodic emails (If you opted-in during registration, you may receive occasional updates when we release new designs, contests, private discounts for loyal customers, etc).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. Particularly, HipSoul.com uses a 256-bit security encryption on all secure checkout pages, keeping your personal information, private. Any third party payment processors that we use are also SSL secured, as they're are mandated to run by banking law, they are as secure as your own bank account.


Do we use cookies?

We do use cookies (most payment processors require them these days - Paypal, etc). We don't use cookies for any malicious purposes, only to remember what you put in your shopping cart, etc. These cookies should self-expire within a period of time if you don't return to our store.


Do we disclose any information to outside parties?

We do not sell any information to outside parties, though we do allow advertising tracking as is standard practice in promoting an eCommerce website. This includes trusted third parties who assist us in operating our website (particularly payment processors, social media partners and mail providers), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with "serious" law enforcement requests, enforce our site policies, or protect ours or others rights, property, or safety.


Third party links

Unlikely, but perhaps one day in the future, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

If you have any questions or concerns regarding these statements,
please feel free to contact us.

This policy was last modified on July 18th, 2022